Why Choose SearChat?
Our chatbot builder is designed for businesses across various industries, providing the tools necessary to enhance customer interactions and streamline operations. With our easy-to-use interface and powerful integrations, you can create a sophisticated chatbot that meets the unique needs of your organization. Start building today and transform the way you engage with your customers!
Dashboard
The Dashboard serves as your central hub for managing all aspects of your chatbot. It features detailed analytics, informative charts, and insightful reports that provide a clear view of user interactions, engagement levels, and overall performance. This user-friendly interface ensures that you can quickly access the data needed to optimize your chatbot's effectiveness.
User Interactions
Track engagement and interactions.
Performance Metrics
Analyze chatbot performance.
Reports
Gain actionable insights.
Knowledge Base
The Knowledge Base is essential to build an extensive repository of information for your chatbot. It includes:
FAQs
Predefined answers to common questions, enabling quick responses.
Dialogs
Customizable conversation flows that guide interactions, powered by numerous nodes/blocks that can be dragged and dropped to design your use case/service
Small Talk
Engaging responses for casual conversations to enhance user engagement.
Bad Word Filtering
Filtering: A mechanism to filter inappropriate language, ensuring a respectful interaction environment.
Seamless Integration with Powerful Plugins
Enhance your chatbot's capabilities with our extensive range of plugins and addons, designed to integrate effortlessly with your existing services. SearChat empowers you to create a fully functional and interactive experience for your users.
Large Language Models
Featuring common LLMs, in addition to our in-house implemented LLM, responsible of handling documents, images, videos and websites and therefore build up a knowledge base for your chatbot.
LiveChat
Integrate your chatbot with LiveChat for real-time customer support, ensuring immediate assistance whenever needed.
Genesys
Connect your chatbot with Genesys for a comprehensive customer service solution that streamlines customer interactions.
Internal Live Chat
Our in-house solution enables you to communicate with your customers in real-time for enhanced support and relationship building.
SendGrid & SMTP
Effortlessly send emails to your users, keeping them informed and engaged with automated communications.
E-commerce
Sell products directly from your chatbot, transforming conversations into sales opportunities using our in-house e-commerce solution.
Voice
Employ in-house ASR solution to enable users to interact with your chatbot using natural speech in both English and Arabic, making communication more accessible.
Reports
Gain valuable insights into your chatbot's performance with detailed reporting features, allowing for continuous improvement.
Leads
Capture leads directly from your chatbot, facilitating efficient follow-ups and conversion strategies.
Ticketing System
The in-house issue tracking system ensures seamless customer support and issue resolution.
Editors
Managing access to your chatbot's features, allowing you to grant permissions to different users within the SearChat builder. This ensures that each user has the appropriate level of access based on their role, enabling them to utilize specific functionalities effectively. With this feature, you can customize user permissions, control who can edit content, manage integrations, and configure settings, ensuring a secure and organized environment for building and maintaining your chatbot.
User Permissions
Grant and manage user access based on roles, ensuring secure and organized usage of the chatbot builder.
Content Management
Control who can edit content, manage integrations, and configure chatbot settings effectively.
Team Collaboration
Facilitate seamless collaboration by assigning appropriate permissions to team members.
Bot Logs
It provides a report of all changes made to the chatbot itself. This functionality is crucial for tracking modifications, such as updates to dialogs, adjustments to settings, and any other alterations done within the chatbot builder.
Change Tracking
Monitor and log all modifications, including updates to dialogs, settings, and other features within the chatbot builder.
Configure
Connecting the chatbot to various social media channels such as websites, WhatsApp, Facebook messenger and Instagram for easy deployment, enhancing the user engagement by providing consistent access to services.
Settings Management
Customize chatbot behavior and set up integrations, user permissions, and other parameters to align with business objectives.
Test Your Bot
Before deploying your chatbot, the Test Your Bot feature enables you to simulate interactions and ensure that it responds accurately to yur queries. This testing phase is critical for identifying any issues and refining the user experience before going live.
Simulation Mode
Simulate interactions to ensure accurate responses before deploying your chatbot. Identify and resolve issues for an optimized user experience.
By leveraging these features in our chatbot builder, you can create a powerful conversational tool that enhances customer engagement and drives business success.
We're passionate about driving business towards Digital Transformation. We believe that knowladge is power, and we are here to give you that power.
© Copyright 2024 InfotoIntell. All Rights Reserved.